methodatlas

Facilitation Mapping tool

Stakeholder Salience Model

Assesses competing stakeholder claims through power, legitimacy, and urgency while making attributes and assessor perspective visible.

The Salience Model describes which claims management prioritises. Power, legitimacy, and urgency are assessed per claim and context; the resulting class is a dated perception rather than a moral ranking of people.

Core question
Which stakeholder claims possess power, legitimacy, and urgency in this decision, and what attention follows?
Participants
3-6
Time
60-90 min

Stakeholder Salience Model uses three separate attributes per stakeholder claim and a derived salience class. Assessments remain justified and context-bound.

Paper illustration of Stakeholder Salience Model with its method-specific working model.
  1. Frame claims

    Frame claims

    State each stakeholder and concrete claim for one bounded decision.

  2. Assess attributes

    Assess attributes

    Assess power, legitimacy, and urgency for each claim using definitions and evidence.

  3. Set attention

    Set attention

    Derive the salience class, add a rights check, and choose an appropriate response.

Reassess attributes when claims, power bases, or deadlines change, retaining prior classifications.

A good fit when

Useful when claims compete for limited attention. Add relationships, rights, and impact for engagement planning.

Ideal for

  • Public-sector projects
  • Cross-org initiatives
  • Change programs

Not good for

  • Small product teams without politics

Outputs

  • salience map

    salience map with traceable sources, assumptions, and domain decisions.

  • Decision and review trail

    Owners, dates, and next review for salience map.

salience map

Fictional worked example

three separate attributes per stakeholder claim and a derived salience class as a precise working structure with a fictional example.

salience map
ClaimStakeholder claimPowerLegitimacyUrgencyClass and response
Shift-planning impact reviewDefinitive claimWorks council requests an impact review before rollout.Co-determination rights can delay approval.Statutory representation of affected employees.Approval in three weeks; later review would be too late.Definitive; immediate joint review, then reassess.
  1. 1. Stakeholder claim

    Shift-planning impact review
    Works council requests an impact review before rollout.
  2. 2. Power

    Shift-planning impact review
    Co-determination rights can delay approval.
  3. 3. Legitimacy

    Shift-planning impact review
    Statutory representation of affected employees.
  4. 4. Urgency

    Shift-planning impact review
    Approval in three weeks; later review would be too late.
  5. 5. Class and response

    Shift-planning impact review
    Definitive; immediate joint review, then reassess.

The example demonstrates the domain logic of Stakeholder Salience Model; worksheets remain blank.

Mitchell, Agle & Wood: Toward a Theory of Stakeholder Identification and Salience

First step

Start with the core question: Which stakeholder claims possess power, legitimacy, and urgency in this decision, and what attention follows?

Open the method guide

Deep dive

Purpose

When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.

How it works

The participants check, for each relevant party, which of the three attributes actually apply, and weight their salience accordingly. This reads the environment not just by closeness or loudness, but by the strength of the claim within the specific initiative.

In detail

The Stakeholder Salience Model by Mitchell, Agle, and Wood uses three dimensions: power, legitimacy, and urgency. Their combinations form eight classes that deserve different levels of attention. It is often used in complex multi-stakeholder programs where power alone is too narrow a lens.

Facilitation

Define the three dimensions clearly. Discuss edge cases instead of smoothing them away. Keep the artifact confidential.

The method guide walks execution through 3 phases, timing, 3 pitfalls, and clear stop criteria.

Open method guide

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Sources and topics

Topics
Artifact templates
Stakeholder Salience Model: WorksheetPlan Stakeholder Salience Model around its domain steps and the concrete decision question.
markdown

stakeholder-salience-model-working-template.md

Plan Stakeholder Salience Model around its domain steps and the concrete decision question.

Stakeholder Salience Model: Worksheet

Question

To be confirmed

Desired outcome

To be confirmed

Scope

Full workshop Time: 45–60 minutes

Complete this worksheet on paper or in your own document during the work.

Preparation for this scope

Method setup

  • Materials: Concrete claims, Decision scope, Evidence about power, legitimacy, and urgency, shared workspace, source links, and decision log.
  • Roles: Facilitator · decision owner · stakeholder experts · rights/compliance perspective
  • Advance information: Collect Concrete claims, Decision scope, Evidence about power, legitimacy, and urgency in advance and mark open assumptions.
  • Overall time needed: 45–60 minutes
  • Setup: Prepare three separate attributes per stakeholder claim and a derived salience class visibly and calibrate assessment terms before starting.

Prepare for the work steps

Frame claims: Frame claims

  • Concrete claims
  • Decision scope
  • Evidence about power, legitimacy, and urgency

Assess attributes: Assess attributes

  • claim list
  • Decision scope
  • Evidence about power, legitimacy, and urgency

Set attention: Set attention

  • attribute profile
  • Decision scope
  • Evidence about power, legitimacy, and urgency

salience map

ClaimPerson/group · concrete claim · contextCoercive, utilitarian, or normative power base + evidenceWhy is the claim appropriate or recognised?Time sensitivity and criticality + evidenceLatent/expectant/definitive · attention · review
Shift-planning impact review
  • Shift-planning impact review: Definitive claim

Enter only real input, sources, and decisions.

Mitchell, Agle & Wood: Toward a Theory of Stakeholder Identification and Salience

Frame claims: Frame claims

Expected artifact: claim list

claim list · source · uncertainty · next decision

Entry:

...

  • Is every claim described separately from the person or group?

Assess attributes: Assess attributes

Expected artifact: attribute profile

attribute profile · source · uncertainty · next decision

Entry:

...

  • Are all three attributes justified separately with uncertainty visible?

Set attention: Set attention

Expected artifact: attention decision

attention decision · source · uncertainty · next decision

Entry:

...

  • Does the response follow the attributes without bypassing rights or impact?

Open questions and next steps

...

Method guide: https://methodatlas.meierhoff-systems.de/en/methods/stakeholder-salience-model/run-sheet

Alternatives and neighbors

Fitting alternatives with decision guidance, followed by other related methods.

All methods
Constraints and origin
MediumWorkshop60-90 min

Profile

Method form
Mapping tool
Participants
3-6
Time
60-90 min
Maturity
Established
Origin
Praxisgemeinschaft
Paper illustration for Expectation Mapping.
Next up: Expectation Mapping