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| Criterion | ![]() UX Research User Interviews | ![]() Knowledge Modeling Knowledge Mapping | ![]() Knowledge Modeling Domain Storytelling |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. | Domain Storytelling translates domain knowledge into a shared narrative of actors, objects, and workflows. It is especially useful when language, rules, and process understanding must be tightly connected. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30–60 min per interview | 1-3 h | 1-2 h |
Participantsdifferent | 1 participant per interview | 3-12 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Interview Notes, Themes, Insight Summary | Knowledge Map, Critical Knowledge Areas, Transfer Plan | Domain Story, Glossary Notes, Process Narrative |
Tagsno overlap | QualitativeResearchCustomerDiscovery | KnowledgeMappingRisk | KnowledgeDomain-Driven DesignProcess |
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