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| Criterion |  UX Research User Interviews |  Operations Gemba Walk |  Product Discovery Experiment Canvas |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric. |
Complexitysame | Low | Low | Low |
Timedifferent | 30–60 min per interview | 30-120 min | 30-60 min |
Participantsdifferent | 1 participant per interview | 2-6 | 1-5 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | Observation Notes, Improvement Ideas | Completed Experiment Canvas, Success Metric |
Tagsno overlap | QualitativeResearchCustomerDiscovery | LeanObservationProcessOperations | ExperimentsValidationDiscoveryHypothesis |
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