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| Criterion | ![]() UX Research User Interviews | ![]() Decision Making Cynefin Workshop | ![]() Decision Making DACI |
|---|---|---|---|
Purposedifferent | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic. | In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30–60 min per interview | 60-180 min | 30-60 min |
Participantsdifferent | 1 participant per interview | 4-20 | 2-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Themes, Insight Summary | Cynefin Map, Domain-specific Actions, Sensemaking Notes | DACI Matrix, Decision Owner, Decision Log |
Tagsno overlap | QualitativeResearchCustomerDiscovery | ComplexitySensemakingDecision | DecisionRolesGovernanceAlignment |
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