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Criterion
Paper illustration for Three-Point Estimation.
Decision Making
Three-Point Estimation
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
A single estimate for effort, time, or risk often looks too smooth for the real uncertainty behind it. It separates options, evaluation criteria, and open risks. The result is captured as a Three-Point Estimate, Risk Range, and Assumption Notes.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLow
Timedifferent
10-30 min je ItemAs needed30-120 min
Participantsdifferent
1-84-152-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Three-Point Estimate, Risk Range, Assumption NotesIncident Log, Action Tracker, Stakeholder UpdatesObservation Notes, Improvement Ideas
Tagsno overlap
EstimationUncertaintyForecasting
IncidentOperationsReliability
LeanObservationProcessOperations
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A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem