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| Criterion |  Team Design Team API |  Facilitation Power Interest Grid |  UX Research Customer Journey Mapping |
|---|---|---|---|
Purposedifferent | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | Half day initial, dann laufend | 30-60 min | 2-4 h |
Participantsdifferent | Ein Team plus Stakeholder | 2-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Team API Document | Power Interest Grid, Strategy per Stakeholder | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | TeamAlignmentCommunicationService | StakeholdersFacilitationAlignmentPlanning | JourneyServiceService design |
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