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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
LowMediumLow
Timedifferent
Half day initial, dann laufend2-4 h15-45 min
Participantsdifferent
Ein Team plus Stakeholder4-101-3
Formatdifferent
Workshop + asyncWorkshopAsync
Outputdifferent
Team API DocumentJourney Map, Pain-point List, Opportunity BacklogADR File, Decision Log, Rationale
Tagsno overlap
TeamAlignmentCommunicationService
JourneyServiceService design
ArchitectureRationaleDocumentationGovernance
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Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model