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Criterion
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
Purposedifferent
When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.
Complexitydifferent
LowMediumMedium
Timedifferent
Half day initial, dann laufend1-3 h30-90 min
Participantsdifferent
Ein Team plus Stakeholder3-103-12
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Team API DocumentCustomer Journey Canvas, Pain Points, Experience OpportunitiesAffinity Size Map, Grouped Estimates, Unclear Items
Tagsno overlap
TeamAlignmentCommunicationService
JourneyCustomerService designCanvas
EstimationBacklogRelative sizing
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas