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Criterion
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Purposedifferent
Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.A Future Reality Tree shows how desired actions are meant to lead to a better system state. The method checks whether a path of change holds together logically before time flows into implementation.
Complexitydifferent
MediumHighHigh
Timedifferent
1-3 h0.5-2 Tage2-4 h
Participantsdifferent
3-126-123-8
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
System Map, Dependencies, Leverage PointsService Blueprint, Fail Points, Ownership MapFuture Reality Tree, Negative Branches, Assumption List, Improved Injections
Tagsno overlap
Systems thinkingMappingBoundariesChange
Service designOperationsJourneyBlueprint
Theory of ConstraintsSystems thinkingChange
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping