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Criterion
Paper illustration for Storytelling
Facilitation
Storytelling
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Purposedifferent
When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.
Complexitydifferent
MediumMediumLow
Timedifferent
45-120 min1-3 h1-2 Tage
Participantsdifferent
1-63-101-4
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Narrative Outline, Key Message, Story ArcCustomer Journey Canvas, Pain Points, Experience OpportunitiesArchitecture Document, Context View, Runtime View, Deployment View
Tagsno overlap
CommunicationNarrativeStakeholdersFacilitation
JourneyCustomerService designCanvas
ArchitectureDocumentationCommunication
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record