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Criterion
Six paper cards show a person moving from a problem through a service flow to a completed outcome.
UX Design
Storyboarding
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a usage scenario needs to become understandable early, it condenses situations, context, and flow into a legible sequence. It helps check concept ideas before anything gets built.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLow
Timedifferent
30-90 min1-3 h15-30 min
Participantsdifferent
1-83-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Storyboard, Concept Narrative, Testable AssumptionsProcess Map, Handoff List, Improvement BacklogRoot cause notes, Countermeasures
Tagsno overlap
VisualizationConceptsSequencePrototype
ProcessOperationsImprovement
Root causeIncidentLeanProblem solving
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis