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Criterion
Paper illustration of a team retrospective with three separate Start, Stop, and Continue areas and a shared action list.
Agile
Start Stop Continue
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
Purposedifferent
When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a sprint should not only be assessed but also learned from, it captures experience in clear learning categories. It records what worked, what's missing, and what should run differently next time.
Complexitydifferent
LowMediumLow
Timedifferent
30-60 min2-4 h45–75 min
Participantsdifferent
3-124-10Team members involved
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Start Stop Continue Board, Improvement ActionsJourney Map, Pain-point List, Opportunity Backlog4Ls Board, Learning Themes, Improvement Actions
Tagsno overlap
RetrospectiveImprovementTeamReflection
JourneyServiceService design
RetrospectiveLearningReflectionTeam
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Sailboat Retrospective
Agile
Sailboat Retrospective
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
Paper illustration for Starfish Retrospective
Agile
Starfish Retrospective