View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  Agile Starfish Retrospective |  UX Research Customer Journey Mapping |
|---|---|---|
Purposedifferent | When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | Medium |
Timedifferent | 45-90 min | 2-4 h |
Participantsdifferent | 4-12 | 4-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Starfish Board, Practice Changes, Experiments | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | RetrospectiveImprovementExperimentsTeam | JourneyServiceService design |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
