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| Criterion |  Agile Starfish Retrospective |  UX Design Customer Journey Canvas |
|---|---|---|
Purposedifferent | When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Low | Medium |
Timedifferent | 45-90 min | 1-3 h |
Participantsdifferent | 4-12 | 3-10 |
Formatsame | Workshop | Workshop |
Outputdifferent | Starfish Board, Practice Changes, Experiments | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | RetrospectiveImprovementExperimentsTeam | JourneyCustomerService designCanvas |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
