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Selected:Customer Journey Canvas
| Criterion | UX Design Customer Journey Canvas |
|---|---|
Purpose | The method helps clarify user actions, touchpoints, and product details concretely. It makes user flows, service contacts, and product decisions visible. The result is captured as a customer journey canvas, pain points, and experience opportunities. |
Complexity | Medium |
Time | 1-3 h |
Participants | 3-10 |
Format | Workshop |
Output | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tags | journeycustomerservice designcanvas |