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Criterion
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitydifferent
MediumLow
Timedifferent
1-3 h30–60 min per interview
Participantsdifferent
2-61 participant per interview
Formatdifferent
WorkshopWorkshop + async
Outputdifferent
Standard Work Sheet, Deviation List, Improved Standard, Training NeedsInterview Notes, Themes, Insight Summary
Tagsno overlap
LeanProcessQuality
QualitativeResearchCustomerDiscovery
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview