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| Criterion |  Operations Standard Work Analysis |  Operations Gemba Walk |  Innovation Design Thinking |
|---|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 1-3 h | 30-120 min | 1 Tag bis mehrere Wochen |
Participantsdifferent | 2-6 | 2-6 | 4-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Observation Notes, Improvement Ideas | Problem Statement, Prototype, Test Learnings |
Tagsno overlap | LeanProcessQuality | LeanObservationProcessOperations | InnovationPrototypeResearch |
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