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| Criterion |  Operations Standard Work Analysis |  Delivery Communication Plan |  Operations Gemba Walk |
|---|---|---|---|
Purposedifferent | When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude. | When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 h | 45-90 min | 30-120 min |
Participantssame | 2-6 | 2-6 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Standard Work Sheet, Deviation List, Improved Standard, Training Needs | Communication Plan, Channel Matrix, Message Cadence | Observation Notes, Improvement Ideas |
Tagsno overlap | LeanProcessQuality | CommunicationStakeholdersDeliveryPlanning | LeanObservationProcessOperations |
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