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Criterion
The Scrum Team inspects people, interactions, processes, tools, and the Definition of Done, then agrees on a few testable improvements.
Agile
Sprint Retrospective
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Purposedifferent
When a sprint is over and friction shouldn't simply be carried forward, it opens the view onto collaboration and patterns. It creates space to see causes and changes together.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.
Complexitydifferent
LowHigh
Timedifferent
Up to 3 hours for a one-month Sprint; shorter Sprints are usually shorter0.5-2 Tage
Participantsdifferent
Scrum Team6-12
Formatsame
WorkshopWorkshop
Outputdifferent
Improvement actions, Team agreementsService Blueprint, Fail Points, Ownership Map
Tagsno overlap
RetrospectiveImprovementLearning
Service designOperationsJourneyBlueprint
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Learning Review.
Operations
Learning Review
A structured reflection surfaces what was liked, learned, lacked, and longed for. It is a conversation format and does not validate actions automatically.
Agile
4Ls Retrospective
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas