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Selected:Service Blueprinting
| Criterion | UX Design Service Blueprinting |
|---|---|
Purpose | The method helps clarify user actions, touchpoints, and concept details concretely. It makes user flows, service contacts, and concept decisions visible. The result is captured as a service blueprint, fail points, and ownership map. |
Complexity | High |
Time | 0.5-2 Tage |
Participants | 6-12 |
Format | Workshop |
Output | Service Blueprint, Fail Points, Ownership Map |
Tags | service designoperationsjourneyblueprint |