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Criterion
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Purposedifferent
When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.
Complexitysame
MediumMediumMedium
Timedifferent
90-180 min1-3 hHalf day
Participantsdifferent
5-153-10Team-Leads plus Architecture
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Spotify Model Map, Action ListCustomer Journey Canvas, Pain Points, Experience OpportunitiesInteraction Heat Map, Agreements per Pair
Tagsno overlap
TeamOrganizationAlignmentDiagnosis
JourneyCustomerService designCanvas
TeamAlignmentCollaborationOrganization
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Team Charter.
Facilitation
Team Charter
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping