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| Criterion | ![]() UX Design Service Blueprinting | ![]() Business Strategy VRIO Framework | ![]() Team Design Team Topologies Interaction Modes |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | 90-180 min | Half day |
Participantsdifferent | 6-12 | 3-6 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | VRIO Table, Strategic Actions | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyDiagnosisBusiness modelCapability | TeamAlignmentCollaborationOrganization |
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