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| Criterion |  UX Design Service Blueprinting |  Architecture Views and Beyond |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. |
Complexitydifferent | High | Medium |
Timedifferent | 0.5-2 Tage | 1-3 Tage |
Participantsdifferent | 6-12 | 1-4 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Architecture Views, Cross-view Notes, Rationale |
Tagsno overlap | Service designOperationsJourneyBlueprint | DocumentationStakeholdersArchitecture |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
