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| Criterion |  UX Design Service Blueprinting |  Business Strategy Three Horizons |  Business Strategy Business Model Stress Test |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Three Horizons helps clarify strategic options across different timeframes. It compares strengths, risks, market logic, and investment choices, and captures the result as a horizon map, portfolio view, and initiatives per horizon. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | High | Medium | High |
Timedifferent | 0.5-2 Tage | Halbtags-Workshop, dann iterativ | Half day |
Participantsdifferent | 6-12 | 3-12 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Horizon map, Portfolio view, Initiatives per horizon, Resource plan | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | Service designOperationsJourneyBlueprint | StrategyInnovationPortfolioForesight | StrategyBusiness modelRiskDiagnosis |
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