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Criterion
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record
Purposedifferent
When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable.
Complexitydifferent
HighLowLow
Timedifferent
0.5-2 TageHalf day initial, dann laufend15-45 min
Participantsdifferent
6-12Ein Team plus Stakeholder1-3
Formatdifferent
WorkshopWorkshop + asyncAsync
Outputdifferent
Service Blueprint, Fail Points, Ownership MapTeam API DocumentADR File, Decision Log, Rationale
Tagsno overlap
Service designOperationsJourneyBlueprint
TeamAlignmentCommunicationService
ArchitectureRationaleDocumentationGovernance
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas