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| Criterion | ![]() UX Design Service Blueprinting | ![]() Team Design Team API | ![]() Architecture Architecture Decision Record |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-2 Tage | Half day initial, dann laufend | 15-45 min |
Participantsdifferent | 6-12 | Ein Team plus Stakeholder | 1-3 |
Formatdifferent | Workshop | Workshop + async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Team API Document | ADR File, Decision Log, Rationale |
Tagsno overlap | Service designOperationsJourneyBlueprint | TeamAlignmentCommunicationService | ArchitectureRationaleDocumentationGovernance |
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