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| Criterion |  UX Design Service Blueprinting |  Agile Start Stop Continue |  Operations Learning Review |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood. | After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights. |
Complexitydifferent | High | Low | Medium |
Timedifferent | 0.5-2 Tage | 30-60 min | 1-3 h |
Participantsdifferent | 6-12 | 3-12 | 3-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Start Stop Continue Board, Improvement Actions | Learning Review Notes, System Factors, Improvement Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | RetrospectiveImprovementTeamReflection | LearningRetrospectiveIncidentOperations |
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