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| Criterion |  UX Design Service Blueprinting |  Agile Sailboat Retrospective |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a team wants to read momentum, brakes, and risks together, it offers an easily understandable picture of the situation. It makes drive, obstacles, and headwind visible in the same picture. |
Complexitydifferent | High | Low |
Timedifferent | 0.5-2 Tage | 45-90 min |
Participantsdifferent | 6-12 | 4-12 |
Formatsame | Workshop | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Sailboat Board, Risks, Improvement Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | RetrospectiveTeamImprovement |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
