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| Criterion |  UX Design Service Blueprinting |  Delivery RAID Log |  Agile ROAM Board |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-2 Tage | 30 min Setup, dann laufend | 20-40 min initial, dann laufend |
Participantsdifferent | 6-12 | 1-3 maintaining, briefing for everyone | 3-15 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | RAID Log, Status Report Source | ROAM Board, Owner List |
Tagsno overlap | Service designOperationsJourneyBlueprint | RiskTrackingStakeholdersGovernance | RiskAgileTrackingAlignment |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
