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| Criterion |  UX Design Service Blueprinting |  Product Discovery Product Kata |  Operations A3 Problem Solving |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Product Kata helps clarify customer problems, solution ideas, and evidence through a repeatable improvement routine. It captures direction, current metric, target metric, experiment notes, and learning. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | 1-2 Wochen je Loop | 45-90 min |
Participantsdifferent | 6-12 | 3-10 | 2-5 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Direction, Current metric, Target metric, Experiment note, Learning report | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | Service designOperationsJourneyBlueprint | OutcomesDiscoveryLearningIterationCoaching | LeanProblem solvingCoachingOperations |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
