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| Criterion | ![]() UX Design Service Blueprinting | ![]() Systems Thinking Leverage Points | ![]() Product Strategy DIBB |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report. |
Complexitydifferent | High | High | Low |
Timedifferent | 0.5-2 Tage | Half day | 1-2 h |
Participantsdifferent | 6-12 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Leverage Map, Action Strategy | DIBB document, Belief list, Bet list, Learning report |
Tagsno overlap | Service designOperationsJourneyBlueprint | Systems thinkingChangeStrategy | StrategyDecisionAssumptionsHypothesis |
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