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| Criterion | ![]() UX Design Service Blueprinting | ![]() UX Design Lean UX Canvas | ![]() Product Discovery Fake Door Test |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | 2-3 h | 1-5 Tage |
Participantsdifferent | 6-12 | 3-8 | Nutzertraffic |
Formatdifferent | Workshop | Workshop + async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Completed Lean UX Canvas, Hypothesis list, First experiment | Click Data, Interest Signal, Learning Decision |
Tagsno overlap | Service designOperationsJourneyBlueprint | CanvasHypothesisOutcomesDiscovery | ValidationExperimentsDemandDiscovery |
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