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| Criterion |  UX Design Service Blueprinting |  Operations Getting Things Done |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | With many open commitments and ideas in daily life, a reliable external storage system emerges. The method relieves the mind so priority and context don't have to compete in memory. |
Complexitydifferent | High | Medium |
Timedifferent | 0.5-2 Tage | 1-2 h Setup, laufend |
Participantsdifferent | 6-12 | 1 |
Formatdifferent | Workshop | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Action Lists, Project List, Review Routine |
Tagsno overlap | Service designOperationsJourneyBlueprint | ProductivityPlanningTasksExecution |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
