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| Criterion | ![]() UX Design Service Blueprinting | ![]() Growth Flywheel | ![]() Growth Funnel Analysis |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | Growth often breaks down where a reinforcing mechanism builds up too much friction. A Flywheel shows the cycle of value, repetition, and reinforcement meant to sustain growth. | When many visitors or users drop off along the way, the reason behind the number often stays hidden. Funnel Analysis exposes these transitions and makes visible exactly where the path collapses. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | 60-120 min | 1-3 h |
Participantsdifferent | 6-12 | 3-8 | 1-5 |
Formatdifferent | Workshop | Workshop | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Flywheel Map, Friction Points, Growth Levers, Experiment Backlog | Funnel report, Drop-off analysis, Optimization hypotheses |
Tagsno overlap | Service designOperationsJourneyBlueprint | GrowthRetentionConversion | AnalyticsConversionGrowth |
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