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| Criterion |  UX Design Service Blueprinting |  Systems Thinking Evaporating Cloud |  Decision Making Assumption Surfacing |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. |
Complexitydifferent | High | Medium | Low |
Timedifferent | 0.5-2 Tage | 60-120 min | 45-90 min |
Participantsdifferent | 6-12 | 2-8 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Conflict Cloud, Assumption List, Breakthrough Ideas, Next Experiments | Assumption List, Critical Assumptions, Learning Plan |
Tagsno overlap | Service designOperationsJourneyBlueprint | Theory of ConstraintsAssumptionsSystems thinking | AssumptionsRiskDecisionDiscovery |
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