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| Criterion |  UX Design Service Blueprinting |  Decision Making Decision Tree |
|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch. |
Complexitydifferent | High | Medium |
Timedifferent | 0.5-2 Tage | 30-90 min |
Participantsdifferent | 6-12 | 1-6 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Decision Tree, Option Map, Assumption List |
Tagsno overlap | Service designOperationsJourneyBlueprint | DecisionTreeOptions |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
