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| Criterion | ![]() UX Design Service Blueprinting | ![]() Architecture C4 Model | ![]() Operations ALPEN Method |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes. | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-2 Tage | 1-4 h | 10-20 min daily |
Participantsdifferent | 6-12 | 1-5 | 1 |
Formatdifferent | Workshop | Workshop + async | Async |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Context Diagram, Container Diagram, Component Diagram | Daily Plan, Time Estimates, Review Notes |
Tagsno overlap | Service designOperationsJourneyBlueprint | ArchitectureCommunicationVisualization | PlanningTime managementProductivityOperations |
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