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| Criterion |  UX Design Service Blueprinting |  Business Strategy Business Model Canvas |  Business Strategy VRIO Framework |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | The Business Model Canvas condenses a business model to its key building blocks and assumptions. It makes variants quickly comparable and reveals gaps before validation or implementation begins. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | 0.5-2 Tage | 1-2 h | 90-180 min |
Participantsdifferent | 6-12 | 2-8 | 3-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Business Model Canvas, Assumption List, Business Hypotheses | VRIO Table, Strategic Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | Business modelStrategyValueInnovation | StrategyDiagnosisBusiness modelCapability |
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