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| Criterion |  UX Design Service Blueprinting |  Operations After-Action Review |  Agile Start Stop Continue |
|---|---|---|---|
Purposedifferent | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | When a team wants to deliberately adjust its working behavior, it makes habits visible and assessable. It focuses on concrete changes instead of diffuse mood. |
Complexitydifferent | High | Low | Low |
Timedifferent | 0.5-2 Tage | 20-45 min | 30-60 min |
Participantsdifferent | 6-12 | 3-12 | 3-12 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Service Blueprint, Fail Points, Ownership Map | Lessons learned, Action items, Event summary | Start Stop Continue Board, Improvement Actions |
Tagsno overlap | Service designOperationsJourneyBlueprint | LearningOperationsImprovement | RetrospectiveImprovementTeamReflection |
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