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| Criterion |  Operations Runbook |  Decision Making Delphi Method |  DevOps Incident Command |
|---|---|---|---|
Purposedifferent | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 20-60 min | 1-4 Wochen | As needed |
Participantsdifferent | 1-4 | 6-30 Experten | 4-15 |
Formatdifferent | Async | Async | Workshop + async |
Outputdifferent | Runbook, Checklist, Escalation Path | Expert Forecast, Consensus Range, Assumption Notes | Incident Log, Action Tracker, Stakeholder Updates |
Tagsno overlap | OperationsReliabilityDocumentation | ForecastingExpertsDecisionStrategy | IncidentOperationsReliability |
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