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| Criterion |  Agile ROAM Board |  Team Design Team API |  UX Research Customer Journey Mapping |
|---|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 20-40 min initial, dann laufend | Half day initial, dann laufend | 2-4 h |
Participantsdifferent | 3-15 | Ein Team plus Stakeholder | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | ROAM Board, Owner List | Team API Document | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | RiskAgileTrackingAlignment | TeamAlignmentCommunicationService | JourneyServiceService design |
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