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| Criterion |  Agile ROAM Board |  UX Design Customer Journey Canvas |
|---|---|---|
Purposedifferent | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Low | Medium |
Timedifferent | 20-40 min initial, dann laufend | 1-3 h |
Participantsdifferent | 3-15 | 3-10 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | ROAM Board, Owner List | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | RiskAgileTrackingAlignment | JourneyCustomerService designCanvas |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
