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| Criterion | ![]() Systems Thinking Rich Picture | ![]() Operations Gemba Walk | ![]() Operations After-Action Review |
|---|---|---|---|
Purposedifferent | A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. |
Complexitysame | Low | Low | Low |
Timedifferent | 30-90 min | 30-120 min | 20-45 min |
Participantsdifferent | 2-10 | 2-6 | 3-12 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Rich Picture, Problem Framing Notes | Observation Notes, Improvement Ideas | Lessons learned, Action items, Event summary |
Tagsno overlap | Systems thinkingSoft systemsFramingVisualization | LeanObservationProcessOperations | LearningOperationsImprovement |
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