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| Criterion |  Delivery RAID Log |  UX Research Customer Journey Mapping |  Agile ROAM Board |
|---|---|---|---|
Purposedifferent | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30 min Setup, dann laufend | 2-4 h | 20-40 min initial, dann laufend |
Participantsdifferent | 1-3 maintaining, briefing for everyone | 4-10 | 3-15 |
Formatdifferent | Async | Workshop | Workshop + async |
Outputdifferent | RAID Log, Status Report Source | Journey Map, Pain-point List, Opportunity Backlog | ROAM Board, Owner List |
Tagsno overlap | RiskTrackingStakeholdersGovernance | JourneyServiceService design | RiskAgileTrackingAlignment |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
