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| Criterion |  Operations Process Mapping |  Product Discovery Opportunity Interview |  Product Discovery Problem Interview |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 h | 30-60 min je Interview | 30-60 min je Interview |
Participantsdifferent | 3-10 | 5-12 Interviews | 5-12 Interviews |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Interview Notes, Opportunity Themes, Customer Quotes | Problem Evidence, Risk Notes, Customer Segments |
Tagsno overlap | ProcessOperationsImprovement | DiscoveryInterviewsOpportunityCustomer | DiscoveryInterviewsValidation |
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