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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Learning Review.
Operations
Learning Review
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLow
Timedifferent
1-3 h1-3 h15-30 min
Participantsdifferent
3-103-102-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogLearning Review Notes, System Factors, Improvement ActionsRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
LearningRetrospectiveIncidentOperations
Root causeIncidentLeanProblem solving
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe