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| Criterion |  Operations Process Mapping |  Operations Kaizen Event |  DevOps Incident Command |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments. | During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 h | 0.5-5 Tage | As needed |
Participantsdifferent | 3-10 | 4-10 | 4-15 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Kaizen Charter, Waste List, Improvement Experiments, Standard Work Update | Incident Log, Action Tracker, Stakeholder Updates |
Tags1 shared | ProcessOperationsImprovement | LeanContinuous improvementOperations | IncidentOperationsReliability |
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