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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 h45-90 min45-90 min
Participantsdifferent
3-103-82-5
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogImpact Map, Outcome Hypotheses, Delivery OptionsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
OutcomesStrategyBehaviorPlanning
LeanProblem solvingCoachingOperations
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Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for ALPEN Method
Operations
ALPEN Method