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| Criterion |  Operations Process Mapping |  Operations Gemba Walk |  Facilitation Team Charter |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 30-120 min | 2-4 h |
Participantsdifferent | 3-10 | 2-6 | 3-12 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas | Team Charter, Working Norms, Role Notes |
Tagsno overlap | ProcessOperationsImprovement | LeanObservationProcessOperations | TeamAlignmentCollaboration |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
