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| Criterion |  Operations Process Mapping |  Operations Gemba Walk |  Decision Making Option Framing |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | In early decisions, alternatives are often still vague, incomplete, or blended together. Option Framing brings every possibility into a comparable form and makes visible which variant actually fits the question. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 30-120 min | 45-120 min |
Participantsdifferent | 3-10 | 2-6 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas | Option Frames, Assumption Notes, Comparable Shortlist, Decision Inputs |
Tagsno overlap | ProcessOperationsImprovement | LeanObservationProcessOperations | OptionsDecision framingStrategyComparison |
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