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| Criterion | ![]() Operations Process Mapping | ![]() Operations Gemba Walk | ![]() Agile Acceptance Criteria Workshop |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When a story needs clear checkpoints before implementation, it sharpens expectation and scope together. It sorts work by value, risk, and delivery ability. The result is captured as Acceptance Criteria and a Story Update. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 h | 30-120 min | 20-40 min pro Story |
Participantsdifferent | 3-10 | 2-6 | 3-6 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Observation Notes, Improvement Ideas | Acceptance Criteria, Story Update |
Tagsno overlap | ProcessOperationsImprovement | LeanObservationProcessOperations | AgileRequirementsRefinementBehavior-Driven Development |
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Methods with strong topical overlap with the current selection, not yet in the comparison.






